Otterly Inspired Customer Privacy Notice

By interacting and purchasing artworks and stationery off this website you confirm that you are at least 18 years of age.

This privacy notice tells you what to expect us to do with your personal information.

About me:

I Nikki Brickell am a sole trader and owner of Otterly Inspired and the sole person responsible for the limited sensitive information I hold in relation to communication and sale and delivery of artwork through this site.

I value your privacy as I do my own, and take very seriously the security of the limited sensitive information I hold.

You can contact me directly on email at nikki@otterlyinspired.co.uk

What information we collect, use, and why:

We collect or use the following information to provide services and goods, including delivery:

Names and contact details

Addresses
Purchase or account history
Information relating to compliments or complaints

We collect or use the following information to comply with legal requirements:

Name

Contact information

Financial transaction information

We do not record or store any of your payment details on this website.

All credit/debit card transactions are undertaken via the website are handled by third party secure payment service.

All the limited sensitive information collected on this website is done directly from the details that you input when purchasing artworks and stationery.

How are we allowed to collect and retain your personal information:

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information.

There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below.

You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your information to provide services, good and legal requirements are:

Consent - when you input your information into this website, you give express permission for this information to handle and retain this information.
Contract – in order to fulfill an order place and paid for by you through this website we enter into a contract of purchase and sale.
Legal obligation – we have to collect this limited sensitive information as required by law for financial and fraud investigation authorities.

How long we keep your information for:

We keep your information digitally in secure folders for a period no less than 6 years, thereafter all information is completely deleted and no record stored.

Cookies:
Like any other website, Otterly Inspired uses 'cookies'.

These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.
The information is used to optimise the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies" from Cookie Consent.

Complaints about how your information is being handled:

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Changes to this policy & terms:

We reserve the right to amend these policies and terms at any time, for example to remain in accordance with legal requirements. However, in the event of any significant change that may affect users of our website or services we will endeavor to communicate this clearly on the website.

Otterly Inspired Customer Privacy Notice

By interacting and purchasing artworks and stationery off this website you confirm that you are at least 18 years of age.

This privacy notice tells you what to expect us to do with your personal information.

About me:

I Nikki Brickell am a sole trader and owner of Otterly Inspired and the sole person responsible for the limited sensitive information I hold in relation to communication and sale and delivery of artwork through this site.

I value your privacy as I do my own, and take very seriously the security of the limited sensitive information I hold.

You can contact me directly on email at nikki@otterlyinspired.co.uk

What information we collect, use, and why:

We collect or use the following information to provide services and goods, including delivery:

Names and contact details

Addresses

Purchase or account history

Information relating to compliments or complaints

​

We collect or use the following information to comply with legal requirements:

Name

Contact information

Financial transaction information

​

We do not record or store any of your payment details on this website.

All credit/debit card transactions are undertaken via the website are handled by third party secure payment service.

​

All the limited sensitive information collected on this website is done directly from the details that you input when purchasing artworks and stationery.​

​

How are we allowed to collect and retain your personal information:

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information.

There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are set out in brief below.

You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.

Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.

Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.

Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

​

Our lawful bases for the collection and use of your information to provide services, good and legal requirements are:

Consent - when you input your information into this website, you give express permission for this information to handle and retain this information.

Contract – in order to fulfill an order place and paid for by you through this website we enter into a contract of purchase and sale.

Legal obligation – we have to collect this limited sensitive information as required by law for financial and fraud investigation authorities.

​

How long we keep your information for:

We keep your information digitally in secure folders for a period no less than 6 years, thereafter all information is completely deleted and no record stored.

​

Cookies: Like any other website, Otterly Inspired uses 'cookies'.

​

Complaints about how your information is being handled:

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

​

Changes to this policy & terms:

We reserve the right to amend these policies and terms at any time, for example to remain in accordance with legal requirements. However, in the event of any significant change that may affect users of our website or services we will endeavor to communicate this clearly on the website.​

nikki@otterlyinspired.co.uk

@otterlyinspired

@OtterlyInspired

All the limited sensitive information collected on this website is done directly from the details that you input when purchasing artworks and stationery.

Cookies:
Like any other website, Otterly Inspired uses 'cookies'.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

We reserve the right to amend these policies and terms at any time, for example to remain in accordance with legal requirements. However, in the event of any significant change that may affect users of our website or services we will endeavor to communicate this clearly on the website.